GDPR Compliance
1. General Provisions
Soltreex s.r.o., ID: CZ21466190, registered at Štorkánova 3235/14, Smíchov, 150 00 Prague 5, acts as the data controller in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and the Czech Act No. 110/2019 Coll. on Personal Data Processing.
2. Scope and Purpose of Personal Data Processing
We process your personal data for the following purposes:
• Service Provision – Processing orders, delivering goods, invoicing, and handling complaints.
• Customer Communication – Providing order updates and responding to inquiries.
• Marketing Activities – Sending promotional materials (only with your consent).
• Legal Compliance – Meeting obligations under applicable laws (e.g., accounting, tax regulations).
3. Retention Period for Personal Data
Your personal data is stored only as long as necessary to:
• Provide our services and fulfill contractual obligations.
• Comply with legal and regulatory requirements.
• Protect legitimate interests, such as defending legal claims (up to 4 years after contract fulfillment).
• Accounting records (including invoices) are retained for a minimum of 5 years, in accordance with Czech tax and accounting laws.
4. Your Rights as a Data Subject
As per GDPR, you have the following rights:
• Right of Access – Request information on how your data is processed.
• Right to Rectification – Request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”) – Request deletion of data when no longer needed.
• Right to Restriction of Processing – Request limited processing in specific cases.
• Right to Data Portability – Obtain and transfer your data to another controller.
• Right to Object – Object to data processing for direct marketing.
• Right to Lodge a Complaint – If you believe your data is misused, you can file a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Czech Republic).
5. Sharing of Personal Data
We do not share your personal data with third parties, except in the following cases:
• Contract fulfillment – Data may be shared with shipping companies, payment processors, or service providers necessary to complete transactions.
• Legal Compliance – When required by law or upon request by government authorities.
We ensure that any third-party service providers comply with GDPR and provide adequate data protection.
6. Contact Information
If you have any questions regarding your personal data or wish to exercise your rights, you can contact us at:
📧 Email: info@soltreex.cz
📍 Address: Soltreex s.r.o., ID: CZ21466190, Štorkánova 3235/14, Smíchov, 150 00 Prague 5, Czech Republic
1. General Provisions
Soltreex s.r.o., ID: CZ21466190, registered at Štorkánova 3235/14, Smíchov, 150 00 Prague 5, acts as the data controller in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and the Czech Act No. 110/2019 Coll. on Personal Data Processing.
2. Scope and Purpose of Personal Data Processing
We process your personal data for the following purposes:
• Service Provision – Processing orders, delivering goods, invoicing, and handling complaints.
• Customer Communication – Providing order updates and responding to inquiries.
• Marketing Activities – Sending promotional materials (only with your consent).
• Legal Compliance – Meeting obligations under applicable laws (e.g., accounting, tax regulations).
3. Retention Period for Personal Data
Your personal data is stored only as long as necessary to:
• Provide our services and fulfill contractual obligations.
• Comply with legal and regulatory requirements.
• Protect legitimate interests, such as defending legal claims (up to 4 years after contract fulfillment).
• Accounting records (including invoices) are retained for a minimum of 5 years, in accordance with Czech tax and accounting laws.
4. Your Rights as a Data Subject
As per GDPR, you have the following rights:
• Right of Access – Request information on how your data is processed.
• Right to Rectification – Request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”) – Request deletion of data when no longer needed.
• Right to Restriction of Processing – Request limited processing in specific cases.
• Right to Data Portability – Obtain and transfer your data to another controller.
• Right to Object – Object to data processing for direct marketing.
• Right to Lodge a Complaint – If you believe your data is misused, you can file a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Czech Republic).
5. Sharing of Personal Data
We do not share your personal data with third parties, except in the following cases:
• Contract fulfillment – Data may be shared with shipping companies, payment processors, or service providers necessary to complete transactions.
• Legal Compliance – When required by law or upon request by government authorities.
We ensure that any third-party service providers comply with GDPR and provide adequate data protection.
6. Contact Information
If you have any questions regarding your personal data or wish to exercise your rights, you can contact us at:
📧 Email: info@soltreex.cz
📍 Address: Soltreex s.r.o., ID: CZ21466190, Štorkánova 3235/14, Smíchov, 150 00 Prague 5, Czech Republic